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MSP Integrations - PSA, RMM, Security & More | MSPortal

Halo PSA + MSPortal

Halo PSA: User and company sync; Ticket integration; Asset sync.

What syncs

  • Companies and sites
  • Users and contacts
  • Tickets and history
  • Assets and contracts

Setup steps

  • Configure API access in Halo
  • Map companies and users
  • Set ticket sync preferences

Security notes

Connections use the provider's supported OAuth or API credentials. Configure only the permissions needed for your workflows; supported write actions require write access. Contact us for current security and credential-handling details.

Supported PSA integrations include ConnectWise Manage, Halo PSA, Autotask and Syncro. Entities, routing fields and write actions vary by provider; check the integration guide and configured permissions for your workflow.

Yes. You can connect a PSA, device platforms and Microsoft 365 together. Company mapping, synchronization and permissions determine which records appear in each module; a connection alone does not populate every dashboard.

Read the docs: Halo PSA