Rethinking MSP client portals
A modern client portal for MSPs and the clients they serve, built by people who have worked inside MSPs.
MSPortal: Branded client portal for MSPs: tickets, projects, compliance, budgets and reports in one login, with AI drafts your team reviews. Built by MSP operators.
Leadership
Kevin Hubbard
Founder
Kevin Hubbard is the founder of MSPortal. He previously led operations at SIRKit for five years, helping grow the company from approximately 12 employees to more than 40. Before that, he spent ten years at other MSPs in a variety of roles.
SIRKit went on to become the highest-ranked Canadian MSP on the 2025 Channel Partners MSP 501 list.
Connect with Kevin on LinkedInMost MSP software wasn't built for clients
Most MSP tools are built for technicians, not clients. Much of the industry focuses on what makes a technician's day easier and overlooks the people who pay the bills. The result is client portals that clients rarely use, interfaces that confuse end-users, and a gap between the service MSPs deliver and how their clients experience it.
That's why so many portals sit unused. They were never designed for the client in the first place. MSPortal starts from the client side. It gives your team the depth it needs and keeps the portal simple enough that your clients choose to use it.
Your clients should want to use the portal you give them.
Everything your clients need, in one portal.
We're building MSPortal to be the place where an MSP and its clients work together, from service requests to reports to roadmaps.
RoadmapHow we deliver
We've worked inside MSPs and dealt with vendors who don't listen. Your feedback shapes what we build next.
- Rapid development
- We release updates every week, and customer suggestions can go live within days.
- Feedback button on every page
- Notice something that could be better? Every page in MSPortal has a feedback button, and your note goes straight to the people who build the product.
- A personal reply to your feedback
- We review feedback submitted through the platform and aim to provide a personal response within one business day.
- Secure by design
- Tenant-isolated data protected by database row-level security.
Give your clients one portal
See how MSPortal gives your clients one branded place for tickets, reports, compliance and training.
30-day free trial included.