MSPortal
Operations

Let Clients Shop Your Services on Their Terms

Give clients a branded self-service storefront where they can browse products and services from Pax8, submit requests, and get approval from designated approvers — on their schedule, not yours.

MSPortal.ai is a client-facing portal platform for managed service providers that includes storefront as part of its 29-module suite.

Sound Familiar?

Problems We Solve Every Day

The Problem

Clients have to call or email every time they need hardware or services, then wait for someone to get back to them

A branded self-service storefront where clients browse the Pax8 catalog and submit requests on their own time

The Outcome

Clients get what they need faster without waiting on hold or for an email reply

Ordering IT services becomes as easy as online shopping

The Problem

Requests for new hardware or services get lost in email threads with no visibility into where things stand

Requests go straight to designated approvers with full details from the Pax8 catalog, so nothing falls through the cracks

The Outcome

Requests get reviewed and approved faster with a clear approval workflow

Staff stop worrying about whether their request got lost in someone's inbox

The Problem

Clients don't know the full range of services available to them because there's no easy way to browse

A professionally organized catalog that showcases everything on offer, from security services to hardware procurement

The Outcome

Clients find solutions they didn't know were available, all from the same portal they already use

Discovery happens naturally. Clients see the full picture of what their MSP can do

What's Included

Everything you need, built into one platform. No add-ons, no hidden tiers.

Branded Catalog

A professional product and service catalog under your own brand and domain.

Item Requests

Clients select items from the Pax8 catalog and submit requests directly from the storefront.

Approval Workflows

Requests are routed to designated approvers so nothing gets ordered without proper sign-off.

White-Label Experience

The storefront matches your brand with custom logos, colors, and domain.

Category Organization

Organize products and services into logical categories for easy browsing.

Always Available

Clients can browse and order 24/7 without needing to contact the team.

Clients browse and order on their own schedule without waiting on anyone
Branded storefront under your domain that feels like a natural part of your business
Built-in approval workflows route requests to the right people automatically
Clients discover services they didn't know were available to them
FAQ

Frequently Asked Questions

Common questions about Storefront in MSPortal

Still have questions?

Contact our team

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