MSPortal.ai vs MSP Process
Complete platform vs portal-only
Where MSPortal Wins Against MSP Process
vCIO Features
Full vCIO suite vs portal-only focus
Compliance
CIS Benchmarks + AI compliance vs no compliance features
QBR Capabilities
Complete QBR workflow vs no QBR features
Focused Development
Portal is our key platform vs one of many
Feature-by-Feature Comparison
See exactly how MSPortal stacks up against MSP Process
| Feature | MSPortal | MSP Process |
|---|
| Speed Performance | Lightning-fast cloud-native architecture | Available |
| Modern Design | Sub-second loads with modern UI/UX | Available |
| QBR Presentation | AI-generated summaries and slide-ready content | Not available |
| Roadmap Planning | Multi-quarter planning with drag-and-drop | Not available |
| Budgeting & Forecasting | Multi-year budgets with automatic rollups | Not available |
| Long-Term Planner | Five-year strategic planning | Not available |
| Compliance Checks | Automated monitoring with CIS benchmarks | Not available |
| CIS Benchmarks Included | Full library at no extra cost | Not available |
| Training Module | 11 professional courses included | Not available |
| AI Integration | MSP Trained AI in core workflows | AI Voice agent |
| Microsoft Secure Score | Full integration with remediation tracking | Not available |
| Client Surveys | NPS surveys with automated insights | Not available |
| Ticketing Portal | AI-powered ticket creation | Available |
| RBAC & Custom Branding | Full RBAC, branding, custom domain included | Brandable portal |
| SSO Included | Single sign-on at no extra cost | Not available |
Key Differences
See exactly how MSPortal compares to MSP Process in the areas that matter most
More Than Just a Portal
MSP Process focuses on the client portal experience. MSPortal delivers a complete vCIO platform.
Full vCIO: QBRs, roadmaps, budgets, compliance
Client portal and ticketing only
Built-in Compliance Management
MSP Process doesn't offer compliance features. MSPortal includes CIS benchmarks and AI-generated compliance checks.
CIS Benchmarks, AI compliance, framework alignment
No compliance features
Professional QBR Delivery
MSP Process lacks QBR presentation capabilities. MSPortal was built around delivering impressive client meetings.
Dedicated QBR mode with AI talking points
No QBR presentation mode
Explore Other Alternatives
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Frequently Asked Questions
Common questions about switching from MSP Process to MSPortal
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