MSPortal.ai vs MSP Process: Best MSP Process Alternative
Compare MSPortal.ai vs MSP Process. QBR presentation, roadmaps, budgeting, compliance checks, AI — everything you need to run a modern vCIO motion.
Where MSPortal.ai is different
- QBR excellence
Same vCIO motions as legacy QBR tools, with AI drafting, summarization, and decision capture to planner.
- Roadmaps plus budgets, together
Multi-quarter planner with budget rollups supports long range accountability.
- Familiar Microsoft-like planner UX
Kanban and timeline views feel natural to teams used to Planner.
Core value at a glance
Ticketing portal
Roadmap planning
Long-term planner view: Microsoft-like planner UX
QBR meeting presentation with AI
Budgeting with planner rollups
Compliance checks with CIS Benchmarks included
Training with 11 courses included
Microsoft Secure Score integration
Warranty checking
NPS and client surveys
AI embedded across modules
RBAC, portal branding, and custom URL included in base
SSO included in base
Canadian owned and operated
Meeting presentation view
Feature comparison
| Feature | MSPortal.ai | MSP Process |
|---|---|---|
| QBR presentation | Yes | No |
| Roadmap planning | Yes | No |
| Budgeting | Yes | No |
| Long-term planner | Yes | No |
| Ticketing portal | Yes | Yes |
| Compliance checks | YesCIS Benchmarks included | No |
| CIS Benchmarks included | Yes | No |
| Training module | Yes11 courses included | No |
| AI embedded | Yes | PartialAI Voice agent |
| Microsoft Secure Score | Yes | No |
| Warranty checking | Yes | No |
| NPS and client surveys | Yes | No |
| Meeting presentation | Yes | No |
| RBAC, branding, and custom URL included | Yes | PartialBrandable portal |
| SSO included | Yes | No |
| Speed | Yeslightning fast performance | Yes |
| Modern design | Yesmodern, intuitive design | Yes |
| Canadian owned & operated | YesCanadian owned and operated | No |
QBR presentation
MSPortal.aiYes
MSP ProcessNo
Roadmap planning
MSPortal.aiYes
MSP ProcessNo
Budgeting
MSPortal.aiYes
MSP ProcessNo
Long-term planner
MSPortal.aiYes
MSP ProcessNo
Ticketing portal
MSPortal.aiYes
MSP ProcessYes
Compliance checks
MSPortal.aiYesCIS Benchmarks included
MSP ProcessNo
CIS Benchmarks included
MSPortal.aiYes
MSP ProcessNo
Training module
MSPortal.aiYes11 courses included
MSP ProcessNo
AI embedded
MSPortal.aiYes
MSP ProcessPartialAI Voice agent
Microsoft Secure Score
MSPortal.aiYes
MSP ProcessNo
Warranty checking
MSPortal.aiYes
MSP ProcessNo
NPS and client surveys
MSPortal.aiYes
MSP ProcessNo
Meeting presentation
MSPortal.aiYes
MSP ProcessNo
RBAC, branding, and custom URL included
MSPortal.aiYes
MSP ProcessPartialBrandable portal
SSO included
MSPortal.aiYes
MSP ProcessNo
Speed
MSPortal.aiYeslightning fast performance
MSP ProcessYes
Modern design
MSPortal.aiYesmodern, intuitive design
MSP ProcessYes
Canadian owned & operated
MSPortal.aiYesCanadian owned and operated
MSP ProcessNo
Sources
Pricing & packaging
One Price includes SSO, full RBAC, custom branding, and a custom domain URL.