MSPortal
Enterprise

One Portal for Every Location Your Client Manages

Give authorized users access to multiple companies in one portal. Switch company scope and review supported combined views without maintaining a separate login for each location.

MSPortal.ai is a client-facing portal platform for managed service providers that includes enterprise management as part of its 29-module suite.

Combined overview for a Demo parent company and its three child companies.
Enterprise Challenge

Multi-Location Clients Deserve Better Than Separate Logins

The Problem

Enterprise clients with multiple locations have to maintain separate logins or call every time they need data for a different office

A single portal login with instant switching between any child company, plus an aggregated view across all locations

The Outcome

The IT director logs in once and has every location at their fingertips instead of juggling credentials or waiting for cross-site information

IT directors finally have command over their entire organization from one screen

The Problem

When a client asks 'how many open tickets do we have across all our offices?' there is no single place to answer that

An 'All Companies' view that aggregates tickets, devices, invoices, compliance, and every other portal feature across all child companies

The Outcome

Enterprise clients get a unified picture of their entire organization in seconds, without assembling data from multiple sources

Leadership makes confident decisions with a complete, real-time view across all locations

The Problem

Giving a client access to one location's data means either over-sharing other locations' data or creating rigid per-location accounts

Parent-level users see everything; child-level users see only their location. Permissions follow the company hierarchy automatically

The Outcome

Each person sees exactly what they should. The CFO sees all eight offices, the Denver office manager sees only Denver

Leadership can review permitted company information in one place

Built for Enterprise Complexity

One portal that scales from a single office to a hundred locations.

Company Scope Switching

Choose an accessible company or a supported combined view from the company selector.

Aggregated Cross-Company Views

Use supported ticket, device, invoice and compliance views across the companies the user is permitted to access.

Explicit Company Permissions

Grant access through configured roles and company permission groups. A parent-child relationship alone does not grant access to every child.

Consistent Access Controls

Supported company-scoped views honor the selected companies and the user’s permissions.

Per-Location and Org-Wide Reporting

Pull reports for a single office or roll up data across every location for board-level visibility.

Compliance Across the Organization

Track compliance posture per location or across the entire enterprise. See which offices are lagging and which are ahead.

See It in Action

Enterprise Management designed for MSPs who care about their client experience.

Big Design, Black Rooster and Hewitt Associates are linked as child companies of BenePartum Law Group in Demo.

A combined parent-company overview brings tickets, compliance and planning activity from the group together.

Single login for clients with multiple locations or subsidiaries
Switch between accessible companies and supported combined views
Review company data in supported portal workflows
Control cross-company access with explicit permission groups
FAQ

Frequently Asked Questions

Common questions about Enterprise Management in MSPortal

How does parent-child company management work for the client?

Configure the company hierarchy and grant the intended users access through company permission groups. Users can then select accessible companies in supported views. Review each group’s company scope rather than assuming the hierarchy grants access automatically.

Is there a limit to how many child companies a parent can have?

You can organize clients with multiple child companies. Confirm the required hierarchy and portfolio size during a walkthrough rather than relying on an unlimited-capacity claim.

Can a user at a child company see other child companies' data?

Access follows configured roles and company permission groups. Grant only the companies a user should access; being associated with a parent or child company is not the complete access policy.

Which portal features support the parent-child company view?

Supported company-scoped views include tickets, devices, compliance and other portal records. Available filters and aggregate views vary by page and integration.

How does this affect how we set up clients in our PSA?

Link each MSPortal company to the intended PSA company and configure portal company access separately. A parent-child relationship does not replace integration mappings or grant users access to every child company.

Still have questions?

Contact our team

Give Enterprise Clients the Portal They Actually Need

See how MSPortal handles multi-location clients with a single, unified experience.

Core platform included
Transparent volume pricing
Cancel anytime

Implementation timing varies by environment and integrations